Title: IT systems developer
Education: MSc in computer science
Employed in: 2010
Jacob is an IT systems developer and works in the Microsoft CRM team of the IT department. In the CRM team, he and his colleagues work with IT processes supporting the business, and the solutions are often developed in close collaboration with colleagues in e.g. marketing and sales. Jacob has many contacts within the rest of SEAS-NVE, as he is often heading the coordination between IT and colleagues in other departments of the company. In addition to development tasks, Jacob is also the solution architect on various projects, and precisely the interaction between the different IT systems is dear to his heart.
I really appreciate when everything works smoothlessly. When we have a setup with thousands of threads that must be bound e.g., a giant deploy, in which everything must interact, and then everything just falls into place. It can be a bit stressful at times, but I really thrive with challenges and many tasks at a time.
For Jacob, it is important that there are plenty of challenges during the workday, but it is also important to him to have time to be at help to his colleagues.
- To me, you are a good colleague if you drop everything you are at to sit down and help a colleague if he or she has a problem. I believe that we are really good at doing so in our department, even though we are busy.